Return Policy

At amateras-online, we cannot accept returns or exchanges for purchased products due to customer convenience. If there is a problem with the product, please apply through the inquiry form and return the product within 5 days of receiving it.

If there is a problem with the product
In the unlikely event that the product delivered is defective or different from the product you ordered, we will promptly accept your request for a return or exchange.
Please contact us via the inquiry form within 5 days of receiving the item.
Once the procedure is complete, we will provide you with instructions on how to return the item.

[Conditions for which returns and exchanges are not permitted]
If you do not apply for a return or exchange within 5 days after the product arrives
If the product shows signs of wear, damage, or dirt
If the product tag or accessories are missing
If the product is returned using a method other than that specified by our company
In the case of products sold under special conditions such as non-returnable coupons
If your order is marked as non-returnable on the product or campaign page,